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Customer Service
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Service forcustomers,facilitate customers
Providing comprehensive,efficient service for customers

Our service

• Make quotation with 48 hours
• Act promptly for customers’ requests or complaints
• Supply a guidance manual for mould usage and maintenance.
• Supply moulding information and trial parameters.
• Training for using the moulds.
• Regular customer visits.
• Longistics service:All moulds can be shipped to any port of destination or to a named facroty by either Sea or Air service as requested.
After sales service of moulds:Our Project Engineers will follow the project until the moulds have arrived at the coustomers location.if there are any problems with the moulds the Project Engineer will organize relevant personnel to estabilsh root causes to supply solutions or technical support to the clients to resolve the problems.
Jieken Mould
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